Cancellation and Refund Policy

Cancellation of bookings is permissible under certain unavoidable circumstances, subject to specific terms and conditions. While we empathize with your need to cancel, it’s essential to acknowledge the constraints we face in accommodating such requests. Notification of cancellation must be provided through letter or email within the stipulated timeframe. Depending on the situation, cancellation charges may apply, and it’s crucial to note that refunds are not provided after this period.

Refund

Clients are entitled to cancel their holiday at any time by notifying the Company in writing. The following cancellation charges apply.

No cancellation charge if the tour is canceled 45 days prior to the arrival date.

  • Cancellations made 30 days or more before the event: A 25% cancellation fee will be charged, and 75% of the total cost will be refunded.
  • Cancellations made between 29 and 22 days before the event: A 50% cancellation fee will apply, with a refund of 50% of the total cost.
  • Cancellations made between 21 and 14 days before the event: A 75% cancellation fee will be charged, and 25% of the total cost will be refunded.
  • Cancellations made less than 14 days before the event: Unfortunately, no refunds will be issued, as 100% of the total cost will be charged.

Refunds, as per the tour cancellation terms, will be processed upon receipt of the Refund Invoice from the Company or Individual Customer, including banking details. Refunds are processed through our bank on the next banking working day and may take up to 21 to 45 working days due to bank processing times. We strive to expedite the process as much as possible within the bank’s discretion.

 For more info contact tours@worldygo.com

Testimonials

Gireesh T

We are from Kerala and were searching for an affordable travel agency for our trip to Thailand when we came across WorldyGo Tours. Even though their office is based in Coimbatore, planning the trip was seamless. Their multilingual customer support team made communication easy. Despite booking our package just five days before the trip, they responded promptly and put together a perfect itinerary with all the activities we wanted. The tour guide was fantastic, offering great tips on exploring local food and shopping. I highly recommend WorldyGo to anyone seeking affordable travel options.

Gireesh T

from Kerala

Sanmathi Manikandan

It's our first international trip , we contact WorldyGo .. they planned and explained the iternary very well, they coordinated everything perfectly , even during the trip we didn't face any difficulty, We enjoyed the trip . Thanks !

Sanmathi Manikandan

from Tamilnadu

Chinmaykumar A A

My partner and I were planning for a honeymoon trip and WorldyGo tours helped us with the best and economical option with Malaysia. We were from Kerala, even though WorldyGo did not had an office in our city, their communication with us was seamless and clear. Each and every step including payment was explained properly and was a hasle free experience with them.After the arrival at Malaysia , right from the airport pickup to tour each day - was very well coordinated and the associates made sure that we weren't facing any issue. I would suggest WorldyGo to my friends and family anytime, infact many of my friends are already opting WorldyGo for planning their vacations now.
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Chinmaykumar A A

from Tamilnadu
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